Business Analyst



Work type:



Information & Communication Technology


$750 per day

Job reference:


Start date:


Contact email:


Carolina Ferraz

An opportunity has arisen for an experienced Business Analyst to join their team; initial 6-month contract with a very high probability of extension.

In a centralised model, you will be required to work on key initiatives in the business, working on a specific project required by the business.  You will assist the business stakeholders to identify business needs and customer outcomes. This is achieved by understanding where the business is today plus future state.

This initiative will have a specific bent towards the contact centre/telephony side of projects 

Core tasks to include:
  • Previous experience in a Business Analyst Role within the banking/finance industry
  • Contact Centre / Telephony project experience
  • The ability to manage a plethora of key stakeholders through to group exec level
  • Concept planning & planning delivery
  • Conducting workshops & facilitation
Skills & Knowledge:
  • Ability to plan, organise and manage own time
  • Outcome-oriented
  • Strong communication skills & analytical skills
  • Thorough understanding of Agile
  • Teamwork/relationship building skills
  • Negotiation and influencing skills
  • Exposure to different project management, systems development & business process improvement approaches

If you'd like to understand more about this position, pls contact Carol Ferraz in the office on 07 3221 3333 or email

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