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Business Analyst (Cerner)

Location:

Queensland

Work type:

Contract

Classification:

Information & Communication Technology

Salary:

$75.00 - $104.00 per hour

Job reference:

JO-1710-513567

Start date:

2017-10-06

Contact email:

mats.rorvik@talentinternational.com

Advertiser:

Mats Rorvik

We are currently looking for a Business Analyst for a 3,5 year contract with a large government contract based in Fortitude Valley, with a large government department. This role will require a Business Analyst with strong familiarity with the Cerner Millenium application suite. 

Responsibilities:
  • To review existing business processes and workflow for the logging of service requests and incidents and translate these for use in a new application.
  • To review and enhance current documentation guidelines and templates relating to the governance of Policy and Procedures.
  • Develop templates which reflect best practice and enable the business to write clear, concise policies and procedures.
  • Engage stakeholders to obtain feedback on proposed changes.
  • Maintains an in-depth knowledge and expertise of technical specialisations, through continuous learning opportunities.
  • Establish and maintain highly effective working relationships with relevant staff to ensure appropriate escalation of issues and solution benefits.
  • Demonstrated ability to effectively communicate with multiple stakeholders, including task status updates, change management documentation, technical advice, knowledge transfer and informal training.
  • Fulfils responsibilities of this role in accordance with the departments core values, organisational security policies and procedures and actively safeguards corporate and client assets.
  • Provide broad solution specialist technical knowledge to the Cerner Millennium Product Suite, utilising ITIL practices of incident, problem, configuration, change and event management.
  • Assist business units with requirements analysis and assisting them to understand the products, functionality and options available to suit their business needs. .
  • Consults in the design, build, trouble-shooting, testing, documentation and implementation of the technical solutions, including custom reports within the appropriate tools used by the solution.
  • Plan, develop, and schedule configuration changes and system enhancements
  • Ensure compliance and system security is not compromised and takes appropriate action to prevent and report any identified security issues/breaches.
  • Provide technical expertise in Cerner Millennium Product Suite and has accountability for assigned tasks to completion.
  • Maintains an in-depth knowledge and expertise of technical specialisations, through continuous learning opportunities.
  • Demonstrated ability to effectively communicate with multiple stakeholders, including task status updates, change management documentation, technical advice, knowledge transfer and informal training.
Requirements:
  • Demonstrated ability in the provision of high level specialist advice on, and support for, enterprise applications
  • Demonstrated ability in developing and promoting ITIL Service Management processes primarily incident / problem / test / change and configuration management. 
  • High level understanding and working knowledge of enterprise level applications.
  • Demonstrated ability to ensure that service delivery meets agreed service levels in a customer focused ICT environment.
  • Well developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.
  • Well-developed ability to build and maintain appropriate relationships with team members, other technical specialists, application specialists, vendors and end users.
  • Previous clinical health application support experience preferred.
​If this is of interest, please apply now, or contact Mats Rorvik or Tom Circosta on 07 3221 3333 should you require more information. 
 
 

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