Business Analyst (SAP)



Work type:



Information & Communication Technology


$100 - $125 per hour

Job reference:


Start date:


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Mats Rorvik

We are currently looking for a Business Analyst for an initial end of December contract + extensions, working with Brisbane City Council based in Stafford, Brisbane. This will suit a Business Analyst with a good, generalist understanding of SAP.

The Project:
The role will work in collaboration with the multiple branches of Coucil's Field Services. The role will play a significant part in leading the identification of improvements and implementation of cross stream process and system changes.

  • Lead and role model customer focus by treating all internal and external customers with honesty, fairness, sensitivity and dignity, by designing processes and procedures with the customer in mind, and by working together with other areas of Council to solve customer issues and identify improvements.
  • Work in partnership with your team leader to agreed performance standards and mutual expectations.  Give and receive regular feedback to enable performance to be improved and take personal responsibility for optimising your potential within Council.
  • Provide leadership, consultancy, guidance and direction to business areas, customers, projects and other stakeholders, on the use of Council's SAP solution and processes. Positively contribute to ensure the timely delivery of SAP-related solutions options, and solution designs.
  • Lead the business process aspects of systems enhancements, including: SAP solution design options analysis and recommendations; alignment with product roadmaps and business outcomes; and presentation of issues and options to the Solution Design Authority (SDA).
  • Identify improvement opportunities as well as lead the resolution of key cross process integration issues impacting users and as identified by Senior Management, Stakeholders, Process Reference Groups and related projects.
  • In partnership with corporate technology and business process partners lead the adoption of SAP initiatives, technology based solutions and business process improvements within Field Services to provide ongoing business benefit.
  • Contribution to the review, redesign and optimisation of the use of the Modules within SAP to ensure that the business requirements and objectives of the Field Services branches are supported.
  • Track and report on the effectiveness of SAP solution designs and related implementations in terms of meeting the defined requirements and outcomes of the Field Services branches.
  • Work with ICT vendors and ISB support teams to ensure applications and solutions are meeting the outcomes required by Field Services and are consistent with the strategic direction of the organisation.
  • Provide expert SAP solution advice, guidance and or review services to other teams as required.
  • Solid understanding of SAP
  • Demonstrated experience in business analysis and application design.
  • Ability to identify the tasks and the activities needed to meet the customer requirements and to set the goals and the priorities, in line with the business objectives.
  • Strong customer service and communication skills.
  • Strong written, verbal and technical documentation skills.
  • Broad experience in business analysis and design, within the Local Government environment.
  • Ability to work autonomously and to work with other Project staff, in a collaborative manner.
Please apply now or contact Mats Rorvik on 07 3221 3333 for additional information. 

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