Business Implementation Consultant


Melbourne C B D

Work type:



Information & Communication Technology



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Ronald Tran

Business Implementation Consultant
We are currently looking for a Business Implementation Consultant to work as part of the Business Implementation team that facilitates an end-to-end view of readiness across program and business, ensuring the visibility and traceability to inform key checkpoints for go/no-go decisions and business readiness acceptance.

  • The Business Implementation Consultant will be required to work across the following portfolio.
  • Governance - help facilitate business decisions and checkpoints during the business implementation period for program releases (from UAT entry to closure of heightened business support).
  • Business Readiness - determine readiness criteria based on business change impacts, facilitate the readiness assessment, tracking and regular reporting to inform business checkpoints and decisions.
  • Defect Impact Assessment - monitor defects through the UAT cycle and work with testers, change analysts, SMEs and the platform teams to assess business impacts and workarounds for defects that go into Production.
  • Data Quality Impact Assessment - monitor data quality issues through the data cleansing and migration cycles and work with testers, change analysts, SMEs and the data team to assess business impacts and workarounds for data issues that go into Production.
  • UAT and BVT - liaise with Test Manager(s) during business participation.
  • Transition - support the management and tracking of business activities required for the successful transition from existing legacy systems, such as inflight transactions, access deactivation, management of business activities during freeze periods, etc.
  • Business Support - help stand up the business support model and prepare the support network prior to release. Help facilitate heightened business support post go-live, triage, investigate and resolve issues for business users. 
  • Business Implementation includes support of business activities during dress rehearsals and release cutover events. As such, the consultant will be required to work outside typical working hours, such as weekends. 
  • The consultant will also need to proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role; and escalate events, issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).
Skill and Experience;
  • Demonstrated business implementation and business readiness experience.
  • Ability to assess the landscape for context, risk, and through a business lens.
  • Analytical skills to consume, digest and interpret volumes of information and data.
  • Strong team player who responds to challenges and is an active problem-solver.
  • Ability to build effective and trusted relationships.
  • Proven stakeholder engagement and influencing skills.
  • Can self-direct to drive an outcome, seeking guidance and support when required.
  • Ability to work under pressure, meet tight deadlines and manage competing priorities.
  • Excellent verbal and written communicator and active listener.
  • High quality presentation and workshop skills, with experience in facilitating stakeholder decision-making.
  • Proven ability to manage and minute meetings, correctly and concisely.
  • Self-aware and sensitive to business stakeholders in an environment of change.
  • Demonstrated experience in the finance and insurance industry.
  • Tertiary qualifications in project management, business analysis, or similar
  • Experience with JIRA and Confluence
  • Excellent PowerPoint and Excel skills
Rate and Benefits;
  • Competitive daily rate
  • 6 month initial contract + Likely extensions
  • CBD location, premium office
  • Large complex interesting program that will be high profile in the media
  • World class environment
  • The Talent Engage Portal for our 2800+ contractors provides extensive high value benefits, one of the reasons we are voted the best recruitment agency in Australia year after year
These roles will be filled over the coming days so please don't hesitate to apply. Should you need any further information you can contact Ronald on 9236 7737.

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