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Business Support Offcers x 4



Work type:



Administration & Office Support


$40 - $45.6 per hour

Job reference:


Start date:


Contact email:


Kylie McManus

The Opportunity:
Our highly valued client - a federal government body, is seeking a number of Business Support Officers to join the Aged Care Advisory Team to support the team as well as providing first line support to Participants. 

Our Geelong based client is transforming the disabilty sector by providing participants with freedom to access funding based on their individual needs providing flexibility and choice.

The Aged Care Team supports people under 65 years of age who receive services as NDIS participants. 

We are seeking 4 x Business Support Officers based in Geelong (APS4 Level). 

Initial contract term to December 2019 with potential to extend beyond. This is a great opportunity to join one of Geelong's employers of choice.  

Your responsibilities will include:
  • Front line support to Participants (telephone and email)
  • Administrative support to the Planners and broader Aged Care team
  • Email/Diary/Travel Management supporting multiple Planners  
  • Enter Participant details into the national database and CRM 
  • Organising meetings and facilities
  • Action issues  
  • Research and contribute to reports as required
  • Research support and Provider options in the local area
  • Provide Recommendations to help resolve errors
  • Background in Aged Care and/or Disability Services strongly preferred
  • Background in Administration/Personal Assistant/Office Administration within large, complex corporate or government
  • Outstanding empathy and customer service - phone based and email support 
  • Strong MS Office (Word, Excel, Powerpoint, Outlook)
  • Schedule and email management
  • Ability to juggle multiple competing tasks and manage a large workload 
  • Data Entry 
  • Positive attitude towards disability - direct or indirect experience within this sector or within health, aged care, medical, not-for-profit, volunteering or community involvement HIGHLY regarded 
  • Any qualifications in Business Administration and Aged Care highly regarded 


For more information on the role, please email your queries to | (03) 9236 7725 

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