CRM Business Analyst


Australian Capital Territory

Work type:



Information & Communication Technology


Competetive rates!

Job reference:


Start date:


Contact email:


Medha Malik

CRM Business Analyst Required!

An exciting opportunity exists within our client, a large government department based in Canberra for a skilled and experienced individual to engage in a profile of work for the government. You will be asked to assist with business process modeling, requirements gathering, and user story development for a project that supports external stakeholder engagement. You will be required to be able to work independently and directly with the project director. 

  • Australian citizenship and security clearance essential.
  • Contract role - competitive rate based on full-time work hours.
  • CRM experience and skills essential.

Skills & Experience Required:
  • Proven experience in business analysis, including process modeling.
  • Demonstrated ability to produce accurate written documentation for a non-technical audience including business process maps; user stories; logical data models/entity relationship models.
  • Demonstrated excellence in presentation, liaison, and negotiation skills.
  • Strong technical skills with a proven ability to translate and document stakeholder needs into business and solution requirements.
  • Previous experience in a CRM project or general knowledge of commercial off the shelf CRM.
  • Knowledge of LinkedIn and other applications for capturing data.
  • Undertake any additional tasks and deliverables as required.

To apply for this opportunity, please contact Medha Malik on 02 6285 3500 or or click the "APPLY NOW' button below.

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