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CRM Specialist - Digital Consultancy



Work type:

Full Time


Marketing & Communications


$90000.00 - $120000.00 per annum

Job reference:


Start date:


Contact email:


Zoe Crouch

CRM Specialist - Digital Consultancy
Retail clients

We are working with digital consultancy that helps small businesses reach their goals.  This global business is currently experiencing rapid growth across Asia Pacific.  They offer retailers and other FMCG brands strategic advice and practical support through all stages of their digital development.

They are looking for a CRM Specialist with strong data analysis skills.  You will help build and deliver on the framework for the analysis behind understanding your clients' customers and improving their experiences.

The role
  • Define and build industry and behavioural segments, developing a deep understanding of our customers and their lifecycles
  • Drive, develop and deliver customer facing multi-channel marketing campaigns
  • Define metrics and analyse marketing campaign success
  • Establish tools to help support marketing and sales (dashboards, email alerts, automated emails, etc.) and develop and execute email programs including newsletters, welcome, nurture, events, and cross-sell programs
  • c. 5 years' CRM/Loyalty experience
  • Proficient in data analysis combined with creativity to translate insight into CRM strategy
  • Excellent verbal and written communication skills
  • Work well under tight deadlines and a constantly changing high-growth environment
  • Experience with marketing automation tools

To apply please send your CV to Zoe Crouch:

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