Desktop Support Officer



Work type:



Information & Communication Technology


$300 - $350 per day

Job reference:


Start date:


Contact email:


Donal McCann

  • Contract until December 31st
  • Ballarat Location - Government Department
  • Desktop Rollout Project, Windows Environment
The purpose of this role is to provide Level 2-3 support for internal users for this Government Department. In combination with BAU support, the incumbent will assist with a desktop rollout project.

You will be responsible for
  • Providing level 2-3 support for internal users in the Government Department;
  • Assisting the project team on a Desktop Rollout project;
  • Supporting a Microsoft Windows environment including Active Directory administration and group policy;
  • Communicate with various stakeholders within the business and solve IT related issues;
You will have
  • 3+ years Desktop support experience in an enterprise environment;
  • Strong experience working and supporting a Microsoft Windows environment;
  • Previous experience working on a Desktop Rollout;
  • Knowledge and experience working in an ITIL environment;
  • Active Directory knowledge (user and group administration, group policy)
  • Strong verbal and written communication skills
Occasional travel may be required. Candidates must have a current driver's license.

Please apply today to secure an interview or call Donal McCann on 9236 7716.

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