Digital Solution Architect (Integration)



Work type:

Full Time


Information & Communication Technology


$150000.00 - $170000.00 per annum

Job reference:


Start date:


Contact email:


Aman Singh

Our client is a large enterprise based in the Melbourne CBD with a buzzing Digital environment. They have a big Digital transformation program underway and are currently looking for a highly experienced Solution Architect - Digital with solid experince in integration. The Digital Solutions Architect will be tasked with working on technical solutions for digital engagements and overseeing the technical solutions aspect of subsequent delivery programs. You must have a demonstrable background as a hands-on architect, with experience with multiple platforms such as CMS, E-Mail, Mobile, API GW, etc. The candidate will be very effective in collaborating with all facets of the business including Sales, Marketing, customer interfacing and product development to promote efficiencies and delivery excellence.

Responsibilities of the Role:
  • Articulate, design and implement a compelling and holistic digital strategy in support of overall business growth and CX targets.
  • Engage with Product owners, Solution Owners and the business to build key internal and external partnerships and enhance customer experience, UI, site design, order fulfillment and optimization / efficiency.
  • Ability to recognize, develop and evolve technical requirements and solutions on a client by client basis.
  • Assess current technology stacks, uncover capability gaps and provide a holistic technology roadmap including a solution architecture to meet future digital needs.
  • Stay current on implementation knowledge of multiple digital platforms
  • Oversee and identify market trends, best practices, and new solutions that should be considered and/or applied to
  • Establish and cultivate a culture of test and learn, continually identifying new test ideas with an eye on improving the customer experience across all device types
  • Will serve as the key thought-leader, for Operational Strategy based on Business Processes
  • Will address client's process/operations issues, cost savings potential and revenue growth based on technology solutions. Additionally, will address streamlining the customer's operations, and conduct needs analysis and recommend implementation strategies.
  • 10-15 years relevant work experience in the digital domain, with strong emphasis in digital CX and Digital platforms.
  • Must be able to demonstrate a strong background as a solutions architect in the digital, enterprise integration and custom development space.
  • Must be demonstrably proficient as a hands-on architect in at least one leading platform in the CX technology, cloud or eCommerce space.
  • Must be able to demonstrate the ability to technically lead the types of projects outlined in this document.
  • Ability to handle internal content operations and deliver go to market message based on their service offerings/product functionality including content strategy. This includes working with Content and eCommerce to support marketing and sales efforts.
  • Strong foundation in developing across digital devices, including desktop, mobile, tablet, etc. is a must.
  • Ability to communicate, manage and report on critical performance metrics
  • Proven success influencing and working effectively across marketing and company functional groups 
  • Certifications or significant experience in CMS, Commerce or mobile technologies is a strong plus.
  • Strong presentation and communication skills a must.
Apply now to secure an interview or call Aman Singh on 03 96024222

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