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End User Computing Specialist

Location:

Melbourne

Work type:

Contract

Classification:

Information & Communication Technology

Salary:

Competitive

Job reference:

JO-1812-525736

Start date:

2018-12-04

Contact email:

ronald.tran@talentinternational.com

Advertiser:

Ronald Tran

We are currently looking for a End User Computing Specialist who will be responsible for the technical delivery of both project-
based as well as BAU work. In this role you will be a point of escalation for queries/assistance and be responsible for troubleshooting Windows operating environments and hardware.

Key Responsibilities:
  • Provide expert technical advice where required
  • Complete project activities as required
  • Create and maintain design and build technical documentation as required
  • Conduct application assessment and remediation as required
  • Workstation configuration management and support
  • Manage end-to-en testing and new hardware evaluation process as required
  • Effectively manage escalations as required
  • Perform Level 3 ServiceNow incident and problem ticket resolution meeting SLAs
  • Respond immediately to service interruptions
  • Monitor performance using management information systems, business and vendor engagement and observations. Act to address performance gaps
Skills & Experience:
  • Proven experience in OS deployment technologies including Microsoft Deployment Technologies (MDT), Windows ADK, Windows Deployment Services (WDS) and User State Migration Tool (USMT)
  • Strong experience with Active Directory (AD) and Group Policy (GPO) Management
  • Solid experience in OSD Task Sequence configuration for Windows 7 and Windows 10
  • Strong experience in Windows 10 build creation and maintenance of new as well as existing devices
  • In-depth knowledge and hands-on experience with SCCM 2012 and SCOM
  • Experience with Windows Server 2008 and 2016 Operating System
  • Sound knowledge and working experience with Office365
  • Sound knowledge of Enterprise Mobility and Security products such as MaaS360, Intune and JAMF
  • Critical security, OS and application patch management
Rate and Benefits:
  • Competitive daily rate
  • 12 month initial contract + Likely extensions
  • This role will require you to work in 2 locations CBD & the eastern suburbs (half/half)
  • Large complex interesting program that will be high profile in the media
  • World class environment
  • The Talent Engage Portal for our 2800+ contractors provides extensive high value benefits, one of the reasons we are voted the best recruitment agency in Australia year after year
This role will be filled before Christmas so please don't hesitate to apply. Should you need any further information you can contact Ronald on 9236 7737.

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