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Helpdesk Analyst (Level 2)

Location:

Queensland

Work type:

Contract

Classification:

Information & Communication Technology

Salary:

$30 - $43.33 per hour

Job reference:

JO-1809-523257

Start date:

2018-09-10

Contact email:

mats.rorvik@talentinternational.com

Advertiser:

Mats Rorvik

We are currently looking for a Helpdesk Analyst (Level 2) to join a large government department based in Brisbane CBD. Initial contract is until end of November, with chance of extensions.

Requirements:
Candidates will require experience in supporting the below systems:
  • Current Windows (Client and Server) Operating Systems (Windows 7/Server 2008 and newer)
  • Microsoft client software support (e.g.,  Office Suite)
  • Microsoft Windows Domain Support (Active Directory User & Computer management)
Highly desirable skills:
  • Providing support for Microsoft Office 365 and Exchange
  • Experience with PowerShell
  • ServiceNow as an ITSM Tool (following ITIL methodology)
  • Remote hardware and software support
The additional experience below is also desirable:
  • Providing support for Apple MacOS and iOS
  • Supporting users with BYO devices (of all makes and models)
  • Experience providing support within the Education industry and/or wider Government sector
  • Experience providing support for a wide variety of both In-house sourced and off-the-shelf products
  • Deployment and management of ICT devices and peripherals within an educational setting
Requirements:

Please apply now or contact Mats Rorvik or Tom Circosta on 07 3221 3333.
 

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