ICT Business Analyst


New South Wales

Work type:



Information & Communication Technology



Job reference:


Start date:


Contact email:


Anna Au

ICT Business Analyst
Location: Orange/Albury/Newcastle/
East Maitland

Duration: 3 Months Contract
​Immediate Start

Primary purpose of the role

Undertake and deliver a range of analytics and visualisation tasks to support and improve service delivery, undertake data analysis and reporting to inform strategies and decision making processes for the organisation business unit.

Key accountabilities
  • Contribute to the development and implementation of technological solutions to extract and analyse large and diverse data sets
  • Extract and analyse data from multiple sources and provide reports to inform business decision making, ensuring data integrity and accuracy is retained
  • Provide recommendations to improve the availability, quality, reliability and security
  • Recommend and implement strategic technology solutions based upon industry standards and ensuring alignment to the goals and strategic direction by proactively identifying business risks and opportunities to continually improve efficiency and effectiveness
  • Formulate, implement and maintain procedures relating to the Department's data processing activities to enable continued high availability of data, maintenance, and ease of day to day management and monitoring for reliable provision of corporate data.
  • Determine appropriate visualisation techniques that work best for different types of data, as well as limitations, to ensure dashboard information and visual presentations engage the end client and assist in decision making
Key criteria
  • Dissecting and analysing large and multiple, complex sources of raw data and translating it to usable information to inform decision making
  • Liaising with a wide range of internal stakeholders to identify the information needs of clients, community and key stakeholders to ensure relevant information is presented
  • Maintaining awareness of current data analysis and statistical trends and technologies to effectively manipulate and present information
 Essential requirements
  • Tertiary qualifications in Information technology or relevant field or equivalent experience
  • Experience in CRM or Salesforce an advantage
  • Experience in NSW public sector is highly desirable but no mandatory

If you would be interested in this role please submit your application in Word format only by clicking the "APPLY NOW" button below or

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