ICT Business Analyst


New South Wales

Work type:



Information & Communication Technology



Job reference:


Start date:


Contact email:


Anna Au

ICT Business Analyst
Location: CBD
Duration: 6 Months Contract
​Immediate Start

Primary purpose of the role

This position is primarily focussed on data analysis & dashboard creation to support required changes to document & information management standards/processes, system databases, and people information management roles
Key accountabilities
  • Create and manage the program related dashboards and information management procedures and processes 
  • Use Tableau to create visualisations of data to support business decisions 
  • Evaluate information systems, data sets, and related processes & procedures identifying any resource shortages, gaps or risks. 
  • Consult with business to define and support implementation of business services key performance indicators (KPIs). 
  • Consult with systems and process subject matter experts to identify and implement required changes to improve data depended on for operations and maintenance business function. 
  • Work with the O&M transformation team to define the information systems requirements to manage the pipeline of new sites through to full acceptance. 
  • Identify the elements of a continuous improvement program for the transition program. Collect information for continuous improvement reporting. 
  • Communicate to stakeholders and the senior leadership regarding progress and escalations. 
Essential requirements
  • Experience defining business service KPIs and implementing related dashboards/visualisation is well regarded. 
  • Experience with a complex telecommunications network construction operation well regarded. 
  • Recent hands on experience and medium to high skills for using Tableau
  • Strong business analysis and consultation skills. 
  • Demonstrable business analysis experience / capability in a similar environment with at least 3 years' experience gained. 
  • Demonstrated ability in proactively building relationships with key stakeholders /clients, peers and colleagues. 
If you are interested in this role please submit your cover letter & CV application in Word format only by clicking the "APPLY NOW" button below or email to

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