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Infrastructure Officer



Work type:

Full Time


Information & Communication Technology


5 Month initial contract

Job reference:


Start date:


Contact email:


Christian Marchese

Our client is looking for a Infrastructure Support to assist with the administraton and optimization of their company servers. 
This includes ensuring the availability of client/server applications, assisting with configuring of all new implementations, and participating in the creation of processes and procedures for ongoing management of the server environment.

Day to Day Activities:
  • Check help desk database for entries on server and server resource issues; prioritize and respond to help desk tickets as appropriate.
  • Serve as cornerstone for escalating server issues; provide timely response to customer escalations.
  • Perform file system configuration and management; define and perform server backups and recovery procedures.
  • Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.
  • Monitor and test system performance and provide performance statistics and reports..
  • Manage enterprise directory services and supporting server infrastructure.
  • Implement strategies for integrating disparate operating environments.
  • Recommend modifications to server environment in order to improve efficiency, reliability, and performance.
  • Develop and maintain training materials and server documentation.
  • To be the main escalation point for helpdesk tickets for the IT Infrastructure team
  • Manage and deploy new virtual servers in the VMware environment
  • Administration of Active Directory and group policy
  • Administration of servers via SCCM
  • Manage Anti-Virus for the server infrastructure
  • Monitor and proactively respond to issues in the server environment
  • Administration of Office 365 email environment
Skills you will need:
  • Strong knowledge of Windows Operating Systems and Active Directory environment.
  • Good knowledge of server hardware and associated network equipment.
  • Good knowledge of Virtual Infrastructure.
  • Knowledge of enterprise level backup and recovery systems, enterprise level anti-virus systems, VMware and Office 365 environment
  • Familiarity with TCP/IP network protocols and operating system configuration.
  • Proficiency in the application of infrastructure, networking and cloud computing concepts and technologies
  • Good understanding of long term unit goals and relevant policies and the wider organisation
  • Ability to plan and implement improvements to systems and processes.
  • Well-developed research, analytical and problem solving skills
If you're interested in the role please click "APPLY NOW" or if you have any questions please call Christian on 03 9236 7743

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