IT Relationship Manager



Work type:



Information & Communication Technology


$100 - $125 per hour

Job reference:


Start date:


Contact email:


Mats Rorvik

We are currently seeking a relationship manager to join a large government department in Chermside, 12 month contract. 2 positions available, and the ideal candidates will have experience in leading, influencing and delivering on business outcomes in a digital and commercial environment.

In this role you will: 
  • manage the strategic and operational relationship with a wide range of digital service providers 
  • work collaboratively with internal and external stakeholders to drive the adoption and support the continued use of the ATO's digital wholesale services channels 
  • identify and resolve complex problems using knowledge, expertise and networks 
  • support the implementation of additional security requirements across the digital ecosystem through the provision of expert advice and guidance 
  • consult, collaborate and adopt a partnership approach with clients and stakeholders to achieve results 
  • take a leadership role in the triage and design assessment of change proposals 
  • be accountable for the achievement of indicative cost estimates by leveraging expertise from internal and external specialists 
  • Develop and lead the collaboration and development of various design and test methodologies, maximising the use of enterprise patterns 
  • Build effective teams, mentor staff, build their skills through knowledge transfer and manage a team to deliver business outcomes within tight timeframes and budgeting constraints 
  • Communicate and negotiate with key stakeholders regarding solution design, enterprise patterns and corporate requirements 
  • Utilise a sound working knowledge of the enterprise solution to assist business with issues and problem identification and provide expert advice
  • Highly developed verbal, written, listening and facilitation skills, including the ability to tailor communication style and delivery to any given audience 
  • Demonstrated experience in negotiation and relationship management with internal and external stakeholders, including executive and service providers 
  • Proven ability to lead teams to contribute to the design, build, governance and implementation of projects and effective solutions 
  • Demonstrated ability to provide constructive and regular feedback, guide and mentor team members, and deal with underperformance promptly 
  • Expertise in software development, IT security controls and standard business reporting 
  • Demonstrated knowledge of the commercial and operating environment of digital service providers and the digital wholesale service offerings.
Please apply now or contact Mats Rorvik or Tom Circosta on 07 3221 3333 for a confidential discussion. Thank you for reviewing this opportunity.

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