IT Support Officer / HelpDesk


Sydney C B D

Work type:



Information & Communication Technology


$25.00 - $30.00 per hour

Job reference:


Start date:


Contact email:


John Brogan

  • Surry Hills Location
  • 4-6 Month contract role
  • Hourly rate on offer
A financial services client based in Surry Hills in Sydney (Walking distance to Central Station) are looking for a contract IT Support Officer to commence work at the middle/end of November.

Interviews will be conducted immediately

The role entails:
  • Providing 1st and 2nd level IT Support across multiple sites (400 users)
  • Act as the first point of contact for IT related problems
  • Managing all Service Desk requests
  • Support all hardware and software deployment (SOE, Refreshes, Patch Management, Asset and Capacity Management)
  • Maintenance of user accounts and databases
  • Maintain System Backups
Requirements of the candidate:
  • Proven experience working with MS Active Directory, Microsoft Exchange and Windows 7/10 operating systems
  • Product support experience with Autodesk and Adobe software
  • Proven experience supporting multiple stakeholders (400 users minimum)
  • Experience troubleshooting face to face and remotely
  • Excellent customer service and communication skills

This is a contract role and therefore your availability will also be a key factor in this process.
Please apply if you meet the requirements and are available to start soon

Share this job:

help your friends find their dream job: