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ITSM Technical Consultant

Location:

Canberra

Work type:

Contract

Classification:

Information & Communication Technology

Salary:

Competitive

Job reference:

JO-1808-522559

Start date:

2018-08-21

Contact email:

jessica.geria@talentinternational.com

Advertiser:

Jessica Geria

  • ACT LOCATION
  • 6 MONTH INITIAL CONTRACT, OPTIONS TO EXTEND
  • CURRENT SECURITY CLEARANCE REQUIRED

About the company:

This large multi-national software company is uniquely positioned to help customers maximise existing software investments and embrace innovation in a world of hybrid IT - from mainframe to mobile to cloud. They are focussed from the ground up on building, selling and supporting the latest, cutting-edge software.

You are a strong Technical ITIL/ITSM Consultant who has strong hands-on experienced in configuring the ITSM tool on a large scale. 

 
Duties and Responsibilities:
  • Installing new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities; applications programming for assigned modules within a larger program; assisting in the preparation of technical presentations and demonstrations, and participating in customer meetings.
  • Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks.
  • Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.
  • Regularly produces internally published material such as knowledge briefs, service delivery kit components and modules, etc. Presents at multi-customer technology conferences.
 
Skills:
  • Good knowledge and experience of JavaScript and/or Java. Other programming/scripting languages (e.g. Perl) will be considered
  • Experience working on ITIL/ITSM solutions in a technical consulting role
  • CMDB Experience
  • ServiceNow experience, a strong advantage
  • Excellent consultative, interpersonal communication skills, requirements analysis & design skills, including documentation & communication skills
  • Solid technical requirements analysis & ability to translate into application workflow logic or configurations 
 
To apply for this opportunity, please contact Jessica Geria on 02 6285 3500 or click the "APPLY NOW' button below.
 
Ref no: 522559
 

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