Technical Specialist - Cisco



Work type:



Information & Communication Technology



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Cammy Phung

This Government Department is seeking an experienced Level 2 Technical specialist to support the installation of new Cisco networking equipment.

You will be responsible for:
  • Monitor core and school based services utilising SCOM and Cisco Prime/DNA
  • Respond to and resolve the majority of Service Operations requests
  • Evaluate online and face to face training for 2 field staff to utilise when supporting or operating the technology groups within your area of responsibility.
  • Provide technical solutions, resources and tools to further increase the value of the program and proactively reduce event throughput.
  • Provide regular progress reporting
You will have:
  • Proven extensive experience in large-scale network operations
  • Experience supporting Cisco 3504, Wireless LAN controllers, Cisco catalyst 9K switches, Cisco wireless access points, Cisco WebEx team boards
  • The ability to readily relate to and effectively engage with a diverse customer management stakeholder group
  • Demonstrated experience in working in enterprise IT environment, including working in PRINCE2 and ITIL environments.
What's in it for you:
  • 12-month contract with the possibility to extend
  • CBD location
  • Government Department
  • Highly successful and high performing team 

Please apply today to secure an interview or call Cammy Phung on 03 9602 7715. 

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