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NOC Engineer

NOC Engineer

Location:

New South Wales

Work type:

Full Time

Classification:

Information & Communication Technology

Salary:

$63000.00 - $65000 per annum

Job reference:

JO-1707-510977

Start date:

2017-08-03

Contact email:

samuel.tucker@talentinternational.com

Advertiser:

Samuel Tucker

Talent International are excited to partner with this leading telecommunications company as they look to hire a Tier 1 NOC Engineer on a permanent basis.

Please be aware Australian Citizenship is mandatory for this position.

What you'll do:
  • Provide delightful and diligent customer service.
  • Diagnose and resolve issues, escalating to relevant technical support groups when required.
  • Technical resolution of incidents spanning MPLS, IP, SIP, Vmware, Firewall and SDWAN.
  • Proactively monitor core facilities information and customer managed infrastructure to identify incidents before customer contact.
  • Ensure all tickets are resolves within their SLAs.
What you'll need:
  • Australian Citizenship is mandatory for this position.
  • 3-5 years experience in a Network Operations Centre or Technical Contact Centre environment.
  • Cisco or Juniper troubleshooting experience.
  • Excellent communication and interpersonal abilities.
  • Knowledge of firewall and router configurations.
  • Knowledge of network monitoring tools and protocols.
Simply submit an application by following the links below or for further details please call Samuel on 02 8240 9581.
 

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