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NOC Engineer Level 1/2

Location:

Victoria

Work type:

Full Time

Classification:

Call Centre & Customer Service Information & Communication Technology

Salary:

$55,000 to $65,000 per annum

Job reference:

JO-1712-515153

Start date:

2018-08-10

Contact email:

fuad.alhabshee@talentinternational.com.sg

Advertiser:

Fuad Al Habshee

Our exclusive client is Australia's most trusted and largest privately owned builder and operator of FTTP Networks. They are specializing in the design, construction, operation, and maintenance of Fibre-to-the-Premises (FTTP) network solutions for new residential and business developments.

The NOC Technician is responsible for shift operations of the Network Operations Center (NOC). This center provides network management services to their customers and required 7/24/365. 

What will you be doing:
  • Monitor Network Management System (Centreon) and all Element Management systems (Huawei, DASAN)
  • Managing alerts/trouble tickets to ensure that service levels are being met.
  • Provide excellent customer service while corresponding with customers via telephone and email.
  • Follow detailed instructions to perform advanced network break/fix functions.
  • Maintain the data integrity of the Operational Support Systems used to maintain the configuration and relationships of network assets.
What do you need to have to success:
  • Bachelor's Degree in computer science or related field.
  • Demonstrated knowledge in GPON,  IP and MPLS based networks.
  • Experience troubleshooting Enterprise-level Switches and firewalls
  • Experience with UNIX-like operating systems.
  • Great communication skills.
If you want to be part of this adventure, click 'apply now' and forward an updated copy of your CV to fuad.alhabshee@talentinternational.com. Alternatively, please feel free to contact Fuad Al Habshee on 03 9236 7720.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

 

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