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Sales & Operations Assistant

Location:

New South Wales

Work type:

Full Time

Classification:

Call Centre & Customer Service

Salary:

$65000 - $70000 per annum

Job reference:

JO-1809-523347

Start date:

2018-09-12

Contact email:

Subana.Paramuthevar@talentinternational.com

Advertiser:

Subana Paramuthevar

The Company
An early stage tech startup in the Fleet management industry. A close-knit team in an exciting startup environment. Competitive salary & bonuses available for the right individual. 

The Job
Operations (40%)
  •  Fielding calls from prospective drivers and providing customer service
  • Supporting driver with the downloading of the business App from the app store, sending over the sign-up link if necessary and ensuring all required information is collected.
  •  Updating driver availability - Working with Operations Supervisor to make sure that the driver availability is updated.
  •  Developing meaningful relationships with drivers 
  • Touch base with each driver at least weekly and to ensure service excellence.
Sales (40%) & Admin (20%):
  •  Identifying prospective clients using LinkedIn, Google and other online means.
  • Identifying key person calling, searching Linkedin, etc.
  • Updating the contact in the CRM, Insightly, with the lead information and reaching out to the lead to discuss their needs
  • Continuously updating Insightly with each contact, or request at contact.
  • Assistance with billing clients or respond
  • Adhoc invoicing and paperwork.
To Be Successful:
  • Technologically proficient - using MS Office, familiarity with smartphones, either iOS or Android.
  • Experience with accounting packages such as XERO/MYOB is desirable, alternatively willingness to learn.
  • Attention to detail.
  • Enthusiastic and self-motivated.
  • Good with numbers/basic maths.
  •  High level of communication and interpersonal skills.
  •  Previous transport industry experience is highly desirable.
Benefits:
  • Working closely with business founders 
  • CBD location
  • Fun and inspirational work environment
  • Opportunity to be part of growing company
  • Salary & Commision 

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