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SCADA Helpdesk Operation Analyst

Location:

Western Australia

Work type:

Contract

Classification:

Information & Communication Technology

Salary:

$45.00 - $60.00 per hour

Job reference:

JO-1706-510586

Start date:

2017-06-26

Contact email:

alice.tan@talentinternational.com

Advertiser:

Alice Tan

Description of duties;
 
  • Receives, screens, classifies and logs requests for SCADA support.  
  • Monitors and reports upon status of all requests.
  • Experience in Remote terminal Unit programming and configuration. 
  • Performs Utility Wide SCADA System administration tasks within delegated and defined authority limits.
  • Assists in developing process solutions for effective resolution of requests
  • Maintains Help System data integrity.
  • Data cleansing, analysis and reporting.
  • Process and general documentation.
  • Service support and follow up.
 
 
Skills / experience sought;
 
  • Ability to prioritise and carry out duties under pressure;
  • Demonstrated conceptual and analytical skills;
  • Sound interpersonal, communication, negotiation and influencing skills;
  • Demonstrated computing skills and knowledge of engineering software applications and Microsoft suite of systems.
  • Commitment to customer service;
  • High level of communication skills;
  • Ability to negotiate and influence outcomes;
  • Ability to work in a team environment and share knowledge
  • Demonstrates the values and behaviours that contribute to an Achievement culture
 
 
 
If you match the selection criteria and are interested in finding out more about the position, please forward your updated CV to Alice Tan by clicking the "APPLY NOW' button. For a list of all vacant positions, please see our website www.talentinternational.com.au.
 

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