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Security Service Delivery Manager


New South Wales

Work type:



Information & Communication Technology


$750 - $975 per day

Job reference:


Start date:


Contact email:


Lisa Holton

* Security Service Delivery Manager 
* Leading FMCG corporate 
* Sydney Olympic Park Location

We are seeking an experienced Service Delivery Manager to come onboard a leading FMCG based in Sydney Olympic Park. You will be managing effective business relationships with the external SOC provider in ensuring operational security. Your main responsibilities will include but are not limited tot he below:

Operations Management 
  • Manage delivery of security tools, controls and measures 
  • Ensure incidents are properly identified, analysed, communicated, actioned/defended, investigated and reported 
  • Ensure response to threats in timely fashion 
  • Establish and implement security measures 
  • Cooperate in developing Lion's Disaster Recovery Plans and work with the security architect to assure solutions are fit for purpose 
  • Test DR strategy and plan regularly 
  • Create and utilise Service Catalogues 
  • Conduct periodic assessments and audits of service levels (SLA's and adherence to the SLA's) and processes to understand their maturity and verify compliance to them 
  • Measure and review the completion of actions created from Post Implementation Review (PIR) 
  • Provide a view of service improvement across the IT organisation 

Skills  and experience required to perform well in this role 
  • 7+ years' experience developing, implementing and assuring IT security 
  • Network security architecture development and definition 
  • Windows, UNIX and Linux operating systems 
  • Perimeter security controls - firewall, IDS/IPS, network access control and network segmentation 
  • Router, switch and VLAN security; wireless security 
  • Security concepts related to DNS, routing, authentication, VPN, proxy services and DDOS mitigation technologies 
  • Experienced in problem and incident management 
  • Strong business partnering: the ability to engage, interact, influence, and be a trusted and credible internal adviser 
  • Change Leadership - agile, manages stakeholders expectations, brings together people, process and technology change in a dynamic operating environment 
  • Ability to work through ambiguity and complexity 
  • Well organised with effective written and verbal communication skills 
  • Lead, develop & engage people and teams 
  • Externally connected within business & technology communities 

Qualification & Knowledge
  • Bachelor's degree in Computer Science, Security or a related field 
  • CISSP: Certified Information Systems Security Professional 
  • CISM: Certified Information Security Manager 
  • Applicable privacy and security laws, regulations and standards. 
  • Systems admin skills (Linux/Mac/Windows); relevant programming and scripting skills 

Candidates must have full Australian working rights; only shortlisted candidates will be contacted.

For further information contact Lisa -

Apply Now!

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