Senior Business Analyst - Customer Loyalty


New South Wales

Work type:

Full Time


Information & Communication Technology


$135000.00 - $140000.00 per annum

Job reference:


Start date:


Contact email:


Caroline Bradley

An exciting new opportunity has come up for a Senior Business Analyst to join one of Australia's top entertainment organisations as part of their Customer Loyalty team.

Your responsibilities will include:
  • Articulating business ideas, suggestions and problems and translating these technical terms into business requirements
  • Maintaining an understanding of each business unit and their operations
  • Create and maintain relationships between technology teams and business processes
  • Run workshops to elicit scope and requirements
  • Produce documentation, spec, test plans operational procedures, RFP's
  • Provide training
  • Execute tasks given by Project managers
  • Provide consultation to various tech and business teams
  • Be an SME for Customer Loyalty initiatives
Skills required:
  • Experience working with customer loyalty programs
  • 5 years' experience as a Business Analyst
  • Excellent communication skills
  • Ideally, have qualifications in commerce or technology
  • SDLC knowledge and business case development
  • Strong presentation skills
If this sounds like you and you have the relevant experience, please do not hesitate to apply.
You can also email for more information

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