Senior Loyalty Insights Analyst

Senior Loyalty Insights Analyst


New South Wales

Work type:

Full Time


Information & Communication Technology


$100000.00 - $120000.00 per annum

Job reference:


Start date:


Contact email:


Caroline Bradley

My client is looking for a Senior Insights Analyst with a strong background in the Loyalty Analytics space.  You will become part of one of Australia's leading Entertainment companies and assist them in making sense of their customer data.

You will develop a deep understanding of the customers, and be able to segment them in order to effectively communicate to each and every one.

Your responsibilities will include:
  • Customer Segmentation, to provide improved customer loyalty offerings
  • Being the Customer Segmentation SME
  • Provide customer insights to drive customer and segmentation strategies
  • You will work closely with customer data and to ensure you are creating meaningful insights, and furthermore, informed business decisions
  • Propensity modelling of customer behaviours
  • Support continuous improvement for data processes
  • Use the creation of insights to ultimately increase ROI, and reduce the defection rate, as well as driving enhancements for future campaign performance
  • Work closely with multiple stakeholders
Skills required:
  • Strong Customer Analytics experience
  • Strong background in the Loyalty industry
  • Wealth of experience creating meaningful; insights from customer data
  • Very results orientated
  • Commercial mindset
  • Experience working in an analytics based industry
  • Expertise in SQL
  • Experience with modelling techniques and tools - SAS, SPSS & R
  • Excellent stakeholder management skills with ability to manage multiple stakeholders at any one time.
  • Excellent communication and presentation skills
If this sounds like you and you have the relevant skills, then please do not hesitate to apply.  You can also email me for more information

Share this job:

help your friends find their dream job: