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Senior Service Delivery Manager

Location:

New South Wales

Work type:

Full Time

Classification:

Information & Communication Technology

Salary:

$140000.00 - $165000.00 per annum

Job reference:

JO-1811-525073

Start date:

2018-12-03

Contact email:

sharyn.saxby@talentinternational.com

Advertiser:

Sharyn Saxby

  • Senior Service Delivery Manager
  • Permanent opportunity
  • Sydney CBD
We are currently seeking a Service Delivery Manager for our client, an Australian owned and operated contact centre solutions provider, based in Sydney's CBD.

You will be joining a dedicated team of resources, where you will be required to ensure the service delivered to each and every customer is of the highest standard. You will be working with a portfolio of high profile customers to ensure a high level of service delivery is exceeded in every instance.

Key skills and experience requried:
  • 10+ years experience in a Senior Service Delivery Manager role
  • Previous experience within Contact Centre/Voice environments is preferred
  • Experience working with on-shore and off-shore teams
  • Customer focussed attitude with strong delivery focus
  • Ability to work with a broad range of clients
  • Excellent verbal and written communication skills
Our client is ready to interview and recruit this role at short notice.

For more information, please contact Sharyn Saxby - sharyn.saxby@talentinternational.com
 

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