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Service Designer


Melbourne C B D

Work type:



Design & Architecture


$800.00 - $1000 per day

Job reference:


Start date:


Contact email:


Kylie McManus

The Opportunity
Contract Service Designer required for federal government agency to join national cross-functional design team to redesign operational and digital services across multiple agencies/departments.

Selection Criteria
  • Australian Citizen with Baseline Security Clearance (preferred)
  • Extensive experience in design of services for large organisations and/or government departments
  • Demonstrated experience in a Human Centred Design and Service Design
  • Demonstrated experience mapping complex service environments 'as is' and 'to be' based on user research
  • Demonstrated ability to collaborate with User Researchers and UX Designers
  • Demonstrated experience working on operational and digital services
  • Demonstrated experience presenting persuasively to senior stakeholders
  • Knowledge of the Digital service standard and working in Distributed Agile teams.
  • Experience transforming services, either private or government, with a focus on benchmarking and measurement.

APPLY with your online portfolio to: | (03) 9238 7715
AND | (03) 9238 7725


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