Service Operation Manager


Western Australia

Work type:



Information & Communication Technology


$55 - $65 per hour

Job reference:


Start date:


Contact email:


Simon Prue

Service Operations ICT Manager required for a short term contract based in Perth CBD.

Lead a run/build IT team in a technical role and reporting to management.

The core tasks and services include service delivery, infrastructure ('X as a Service' and on premises)
support and application hosting/development capabilities.

The role is responsible for the following ICT processes:

Management of vendors and partners providing ICT assets and 'X as a Services' to ICT and its business constituents;

Capacity management of ICT assets and resources supporting:

             o Business Application Hosting Services;

             o Business Application Support Services;

             o Communication and Collaboration Services;

             o Security Services.

Demand Management - Manage the assignment of personnel to Run/Build activities for the services.

Ensure the service delivery adheres to the agreed Service Level Agreement.

Role requirements

Experience in providing leadership and managing resources to optimise output and be consistent with best practice.

Substantial experience in the management of a diverse team within a complex ICT environment.

Demonstrated experience and ability in building a positive culture

Experience of managing organisational change across a large and diverse organisation.

Demonstrated experience and ability in implementing and managing ICT infrastructure and application services.

Demonstrated knowledge of technical management of 'XaaS', business application services and ICT infrastructures.

Demonstrated ability to deliver customer-focused ICT services consistent with business needs.

To submit your application, please click the "APPLY NOW" button below and attach your C.V (in Word) If you require any further information please contact Simon Prue at Talent International on (08) 9221 3300

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