Service Request Officer



Work type:



Administration & Office Support



Job reference:


Start date:


Contact email:


Donal McCann

  • 2 Month Contract
  • Government Department - CBD Location
  • Service Requests and Purchasing Activities
The Service Request Officer will be responsible for the coordination of ICT service requests and purchasing activities within the agreed timeframe that meets the business needs.

You will be responsible for
  • Work closely with stakeholders, supplier and vendors to ensure that business purchasing needs are met within the agreed service levels;
  • Ensure all service requests are properly coordinated between customer needs and suppliers/vendors timelines in achieve objectives;
  • Provide advice and guidance to customers on the most effective procurement pathways;
  • Provide progress updates on service request and procurement activities.
You will have
  • Experience in using a computerised purchasing and/or stock inventory control system
  • Working within government experience would be highly desirable
  • Significant experience in procurement/finance and administration
  • Experience with Information Technology Service Management, Customer Relationship Management or other similar request software
  • Excellent Written and Verbal Communication
What's in it for you:
  • Central CBD location
  • Collaborative work environment
  • Government Department
Please apply today to secure an interview or call Donal McCann on 9236 7716.

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