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SOE Desktop Engineers - NV1

Location:

Australian Capital Territory

Work type:

Contract

Classification:

Information & Communication Technology

Salary:

$90.00 - $100 per hour

Job reference:

JO-1704-508470

Start date:

2017-04-04

Contact email:

steven.jobson@talentinternational.com

Advertiser:

Steven Jobson

You will be the technical escalation for the IT Service Desk for issues related to the new platform. You will be responsible for assisting with incident management and request fulfilment for staff where you will be the face of the new solution and required to be positive and energetic in the delivery.

Duties will include the following: 
  • Win 10 System Administration
  • Build and preparation of Windows 10 devices for deployment
  • Desktop Support
  • Basic user training
  • Application Support including Office 2016
  • Knowledge Base Development
  • Vendor Management for third party work
  • Responsibility for compiling and troubleshooting issues before progressing to Tier 3 teams.
Part of the criteria includes:
  • Experience working in a Project Support role requiring interaction and Communication with all levels of an organisation
  • Experience working with Microsoft Server products and Active Directory
  • Experience in supporting Windows Operating Systems & Microsoft Office Suite with a focus on Windows 10
NV1 clearance required for these roles.

Please contact Gaurav on 6285 3500 for more information

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