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System Reliability Engineer

Location:

North Ryde

Work type:

Full Time

Classification:

Information & Communication Technology

Salary:

$110000.00 - $140000.00 per annum

Job reference:

JO-1901-526852

Start date:

2019-04-26

Contact email:

amee.karat@talentinternational.com

Advertiser:

Amee Karat

Our client is a Technology organization based in Sydney CBD. They are looking for an SRE who is looking to go on a journey with them. If you are looking for career progression an awesome place to work and great work life balance then read below. 

Responsibilities:
  • Troubleshoot, debug, and diagnose customer issues encountered in the field.Improve serviceability of the product by testing new features and developing tools to scale our field deployment and auto-support infrastructure.
  • Provide analysis of our existing customer base to avoid and minimize risks in the field.
  • Define and lead changes to our product with our development engineering team based on feedback from customers and field implementations.
  • Work with technology partners (e.g. VMware, Citrix, Microsoft) to resolve issues and push improvements in our ecosystem.
  • Develop and work on internal and external knowledge bases.
  • Provide support on weekdays and also off hours on an as needed and scheduled rotational basis.
  • Be a champion for our customers. Go above and beyond to support their business

Requirements:

Excellent verbal and written communication and analytical skills.
The passion and ability to learn new things, while never being satisfied with the status quo.
Willingness to work in a fast growing company with huge potential.
Qualifications and Experience:Significant work experience in troubleshooting at least three of the following:
  • Virtualization (preferably VMware ESXi),
  • Networking (preferably layer 2/3),
  • Linux Systems (preferably CLI administration),
  • Storage Analysis

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