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System Reliability Engineer


North Ryde

Work type:

Full Time


Information & Communication Technology


$110000.00 - $140000.00 per annum

Job reference:


Start date:


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Amee Karat

Our client is a Technology organization based in Sydney CBD. They are looking for an SRE who is looking to go on a journey with them. If you are looking for career progression an awesome place to work and great work life balance then read below. 

  • Troubleshoot, debug, and diagnose customer issues encountered in the field.Improve serviceability of the product by testing new features and developing tools to scale our field deployment and auto-support infrastructure.
  • Provide analysis of our existing customer base to avoid and minimize risks in the field.
  • Define and lead changes to our product with our development engineering team based on feedback from customers and field implementations.
  • Work with technology partners (e.g. VMware, Citrix, Microsoft) to resolve issues and push improvements in our ecosystem.
  • Develop and work on internal and external knowledge bases.
  • Provide support on weekdays and also off hours on an as needed and scheduled rotational basis.
  • Be a champion for our customers. Go above and beyond to support their business


Excellent verbal and written communication and analytical skills.
The passion and ability to learn new things, while never being satisfied with the status quo.
Willingness to work in a fast growing company with huge potential.
Qualifications and Experience:Significant work experience in troubleshooting at least three of the following:
  • Virtualization (preferably VMware ESXi),
  • Networking (preferably layer 2/3),
  • Linux Systems (preferably CLI administration),
  • Storage Analysis

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