Team Lead (Night Shift)



Work type:



Information & Communication Technology


Contract with extensions

Job reference:


Start date:


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Elizabeth Trujillo

Our client is looking for a Service Desk Team Leader - Night shifts responsible for providing ongoing leadership, motivation and coaching to 3-4 direct reports as well as delivering technical and operational support to customers across the organisation.

As the Nightshift Team Leader your typical hours of work, will be from 7pm until 7am, with a roster centred around working 4 days on and 4 days off.

Skills and experience:
  • Communication and customer care / service skills
  • IT problem-solving skills including the ability to explain solutions in an efficient and clear manner in both technical and non-technical terms
  • Organisational skills and the ability to keep accurate work records
  • Effective time management skills to ensure issues are addressed in a timely manner

Highly regarded qualifications:
  • Certificate II, III or IV in Customer Service related discipline
  • Certificate III or IV Information Technology
  • Microsoft Certified Helpdesk Technician
  • HDI Customer Support Specialist
  • ITIL Foundation

If the role sounds of interest, please apply by clicking the "APPLY FOR THIS ROLE" button today!

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