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Technical Support Analyst

Location:

Sydney C B D

Work type:

Full Time

Classification:

Information & Communication Technology

Salary:

$110000.00 - $125000.00 per annum

Job reference:

JO-1810-524719

Start date:

2018-10-29

Contact email:

john.brogan@talentinternational.com

Advertiser:

John Brogan

  • Technical Support Analyst - Financial Clearing System
  • Excellent Sydney CBD location
  • Sought after Brand and Employer
 My client who are one of Australia's best known Financial Services organisation are adding to their Technical Support team and are looking to hire a permanent Technical Support Analyst.

The role will centre around supporting a Financial Clearing System and will be responsible for:
  • Solving system issues by identifying root causes
  • Acting as the escalation point of System issues
  • Providing 24/7 support (rotational)
  • Provision of 2nd Level Technical Support
  • Incident Management, Problem release managements and Change Management tasks
  • Testing of Enhancements to the System
  • Be responsible for the middleware technologies and protocols such as Swift, AMQP and FIX
  • Creation and Maintenance of technical documentation to ensure operational support is maintained
  • Working on Desktop and Server side software installation and configuration or systems
 
Requirements of the candidate:
  • 5 plus years' experience in supporting Business Critical Applications
  • Experience working with Linux OS
  • Proven experience of Perl or Python Scripting
  • Experience with ServiceNow
  • Good general understanding of financial industry (settlement, clearing, payments systems)
  • Strong Database Administration experience
  • Experience with IT Infrastructure Security
  • Strong communication skills (both written and verbal)
This role will be highly attractive to the right person so please apply if you are looking a new career change

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