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Technical Support Engineer

Location:

Sydney

Work type:

Contract

Classification:

Information & Communication Technology

Salary:

$510 + Super / day

Job reference:

JO-1810-524841

Start date:

2018-11-01

Contact email:

petrina.hudson@talentinternational.com

Advertiser:

Petrina Hudson

Talent International is excited to be working in partnership with a well-known telecommunications company who is seeking a Technical Support Engineer on a 6-month contract, located in Sydney.

The role:
  • Provide first and second level technical support to customers 
  • Assess, test, troubleshoot, document, upgrade and develop maintenance procedures for IP networks and Network Management Systems
  • Work closely with various customer organizations to support the customer's network, equipment, and operations

This role will require you to be on a 24/7 roster to resolve any Customer Network issues, to meet strict Service Level Agreements (SLA), such as restore and resolve times.

About you:
  • Strong background in IP products knowledge
  • Supported Products/IP areas: 5620 SAM, NSP (NFM-P), Red Hat Linux, Java technology and Virtual Machine, Oracle database 7x50 SR, 7210 SAS, 7705
  • Thrive in an unstructured and high-pressure environment
  • Add value and develop strong relationships with customers through your technical expertise 

Interviews are taking place immediately with a view to have this person in place before Christmas, so if this role sounds like you APPLY NOW!

For further information, please email Petrina at petrina.hudson@talentinternational.com

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