Junior CX - Product Coordinator


New South Wales

Work type:

Full Time


Healthcare & Medical Information & Communication Technology Marketing & Communications


$50000.00 - $65000.00 per annum

Job reference:


Start date:


Contact email:


Adam Garner

Junior CX - Product Coordinator - Sydney

What do you get out of this?
  • A richly rewarding career role that directly affects the quality of life of millions of people.
  • The opportunity to work with two of the most exciting entrepreneurs in Australia
Are you an outgoing, self-starter who wants to work for a startup that is passionate about helping people?

Are you willing to go the extra mile to make sure a customer has an unforgettable experience and becomes a genuine advocate for our product?

Do you want to join a mission-driven team disrupting the way we think about the health industry?

Do you have exceptional people skills and strong empathy for the user experience?

The client in question are using gamification to change the way people interact with the medical and health industry in Australia. They do this by providing real rewards and exciting game play combined with simple intuitive instructions to make sticking to a life changing schedule the easy choice every day. 

They partner with stakeholders to deliver to their customers to improve lives and create financial value for all involved.

What will you be doing?
  • Collect user feedback, review user experience, feed it back into the product
  • Make Improvements and co-developing features
  • Engage with rewards providers and source in-app content to keep the user experience interesting
  • Develop initiatives focused on user on boarding and retention
  • Support users with our product and help identify potential issues
  • Create processes and protocols to embed the best experience possible
What will you be good at?
  • A self-starter who shows initiative and embraces a challenge
  • A people person who is confident and articulate
  • Not a developer but good with computers and willing to pick up new skills
  • A team-player who is energetic and willing to help wherever they're needed
  • A mission-driven, focused person who want to help people achieve their best health
Get in touch if you care deeply about customer experience, and about making a huge impact on the lives of millions of people.

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