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User Researcher



Work type:

Full Time


Information & Communication Technology



Job reference:


Start date:


Contact email:


Sorcha Joyce

An Interaction Designer is required to join a government department in Canberra. This is a 12 month contract where you will help the team to deliver effective services that meet user needs and are easy to use.
  • 12month contract
  • Ability to obtain a baseline security clearance
  • User research design

The Role
  • Work with the product manager and the team to define solutions through prototyping, mockups, flows, visual design, or other means.
  • Create flows and mockups for mobile and web experiences.
  • Seek feedback proactively to explore a range of design paths that reflect opportunities and constraints.
  • A solid understanding of the application of user research/ testing to inform and validate designs, through to production-ready with consideration of Digital Service Standards.
  • Develop design rationale and explain design choices to the team and participate in design reviews, research, and other activities
  • Share your knowledge and expertise with other team members and junior Interaction Designers to help develop organisational capability. You will also be an effective member of the team by:
  • Contributing to a positive and rewarding work environment and supporting team members through change
  • Demonstrating and communicating the value of agile ways of working and Human Centred Design.

The Successful candidate will have:
  • Significant knowledge and experience of interaction design across varied users, business problems, and devices
  • Extensive knowledge of and experience with driving and applying user-centred design processes. Accustomed to working collaboratively within multi-disciplinary team.
  • Proficient with rapid prototyping methods, ranging from paper sketching to digital prototypes.
  • Hands on experience in creating experience maps, user journeys and service blueprints, interaction models, flows, and wireframes.
  • Demonstrated ability to work end to end on both UX and UI tasks.
  • Experience working across web, mobile and social platforms.
  • Experience in WCAG 2.1AA, accessibility assessment.
  • Skilled in UX design tools including HTML, Cascading Style Sheets etc.
  • Hands on experience facilitating user testing with a range of methods and managing customer facing workshops.


Desirable criteria
  • Understanding of the Commonwealth Digital Service Standard
  • Experience transforming services, either private or government, with a focus on benchmarking and measurement.


 To apply for this opportunity, please submit your application to Sorcha Joyce at Talent International by clicking the "APPLY NOW' button below. Alternatively, you can contact Sorcha on 02 6285 3500 or for further information.

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